Frequently Asked Questions

Names and credentials on scrubs are a flat $25 per garment, per location. Logos, custom designs, monograms and items you bring in are $1.50 per 1,000 stitches. Example: a design with 43,000 stitches is 43 × $1.50 = $64.50 per item. Garments are priced separately.

Send your design on our Embroidery Order Form. We digitize it, count the stitches and email you a written quote within 1 business day. Nothing is stitched until you approve it.

Open any scrub set or jacket, turn on Add your name & credentials, enter your name, choose your credentials, font, thread color and placement, then add to your bag. It’s $25 per garment, per location.

Use the live preview on our Scrubs + Embroidery page. For logos and custom projects we send a proof and confirm sizing in writing before we begin.

Yes — scrubs, jackets, bags, towels, rugs and more. Name embroidery on your own item starts at $25. Use our Embroidery Order Form to send a photo first.

Upload it on our Embroidery Order Form — PNG, JPG, PDF, AI, SVG or a DST stitch file.

Yes! Special pricing on orders of 10+ items for units, practices, schools and businesses. Request a quote.

We stitch exactly what you submit, so please double-check spelling. If we make a mistake, contact us within 48 hours of delivery or pickup and we’ll make it right.

In-stock items ship in 2–5 business days and arrive 3–7 business days after shipping (about 5–12 business days total). Personalized and made-to-order items take about 2–3 weeks before shipping.

Shipping is calculated at checkout based on weight and destination. Orders over $100 ship free within the U.S.

Yes — choose local pickup in Wilmington, DE at checkout and we’ll contact you when your order is ready.

We currently ship within the United States only, via USPS, UPS and FedEx.

Unworn, unused items with original tags and packaging may be returned within 30 days of delivery. Email us first for approval. Return shipping is paid by the customer.

Custom, personalized, embroidered, sequin and made-to-order items are final sale. Sale items and gift cards are also final.

Email us for return approval, then place a new order for the size or color you want.

See our Size Guide, or text us your usual size and height — we’re happy to help.

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